F&B & Digital Ordering Promoter

Key Responsibilities 1. Increase F&B Orders for Grab & Go • Engage passengers near Grab & Go zones to highlight quick-serve options. • Promote fast-moving menu items and combo offers. • Support passengers in placing orders via QR/Tab/Kiosk. 2. Timely Delivery Coordination for Boarding Bites • Ensure orders routed to concessionaires are prepared and dispatched on time. • Escalate delays to the supervisor and ensure on-ground closure . 3. Push Boarding Bites Orders via Tab & Kiosk • Assist passengers in using digital devices (tabs/kiosks) for pre-boarding food orders. • Ensure devices are functional and report downtime immediately. • Drive awareness of the “15 Min Delivery” proposition. 4. Promote Food Court Ordering via Kiosk (Skip the Queue) • Encourage passengers to use kiosks instead of standing in queues. • Guide them step-by-step through kiosk ordering. • Monitor queue lengths and position yourself at high-traffic nodes. 5. Adani One App – Offer Adoption & Redemption • Promote app downloads among passengers. • Explain ongoing offers, schemes, and loyalty benefits. • Assist users in redeeming app-based deals at F&B counters.