GCC - Business to Payable

A Manager – Account Payable Operations & Payment Domain We're Hiring: Associate Manager – Account Payable Operations & Quality (Payments Domain) Location: Ahmedabad Experience: 6–10 years in operations, quality, and process improvement roles Department: Adani Global Capability Centre: Finance: Buy to Pay Key Responsibilities Operations Management • Ensure SLA adherence and seamless payment operations • Review team targets and performance metrics • Coordinate with cross-functional stakeholders • Support team members in handling exceptions • Conduct MIS reviews and report to business leadership • Ensure compliance with internal and regulatory standards Quality Management • Drive zero-defect document processing • Maintain a no-escalation environment from business stakeholders • Deliver timely and accurate data reporting to business units • Conduct quarterly reviews of uncashed demand drafts • Lead periodic business payment reviews Efficiency & Innovation • Identify process improvement opportunities using RPA, Automation, Gen AI, and ML • Implement ideas to enhance output and reduce manual effort • Collaborate with IT for system enhancements • Support PoCs and feasibility assessments of emerging technologies Audit & Compliance • Manage internal and external audits • Resolve audit queries and escalations promptly • Ensure timely closure of audit points People Leadership • Lead and mentor Team Leads • Drive succession planning and capability building • Nominate team members for relevant training programs