This Privacy Policy explains how Riddhi Corporate Services Limited collects, uses, stores, shares, and protects personal information through the RicRoot mobile application ("App", "Platform", "RicRoot"). By creating an account or using RicRoot, you agree to the practices described in this Policy.
RicRoot is a recruitment platform that connects job seekers, primarily from India's blue-collar and grey-collar workforce, with employers seeking to hire verified candidates.
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RicRoot is owned and operated by Riddhi Corporate Services Limited (RCSL), a company engaged in workforce solutions and digital recruitment products. For the purposes of applicable data protection law, RCSL is the entity responsible for determining how and why your personal data is processed through RicRoot.
RicRoot is intended for use only by individuals aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has created an account or provided us data, please contact our Grievance Officer using the details in Section 15 so we can take appropriate action, including deletion of the account.
We collect the following categories of information when you register and use RicRoot:
To help match you with jobs that have specific requirements, we ask whether you possess the following (as a yes/no declaration only, unless stated otherwise):
As part of our identity verification process, we collect your Aadhaar number, entered manually by you. Please see Section 4 below for important details on how this specific information is handled.
We provide an optional field for you to declare whether you have a disability and, if so, a broad category (Physical, Visual, Hearing, Speech, or Other). This information is entirely optional, is used only to help identify appropriate accommodations and job matches, and is never used to exclude you from opportunities on the Platform.
We do not use your Aadhaar number for e-KYC authentication through UIDAI at this time. We are continuously reviewing our verification processes to align with evolving regulatory requirements, and this section of our Policy will be updated to reflect any changes, including potential adoption of licensed e-KYC or masked-Aadhaar verification methods. You may choose not to provide your Aadhaar number; however, this may limit your ability to complete certain verification steps or access certain job listings that require verified candidates.
We use the information described above to:
We do not use your personal information for automated decision-making that produces legal or similarly significant effects concerning you without human involvement.
We process your personal data on the basis of your consent, provided at the time of registration and when you choose to fill in optional fields (such as disability status or certificate uploads). You may withdraw consent at any time by contacting our Grievance Officer, though this may affect our ability to provide certain features of the Platform to you.
RicRoot operates on a brokered model. When you apply to or are matched with a job, relevant profile information (such as skills, experience, education, and your CV) is shared with the employer to enable hiring decisions. We do not directly expose your raw phone number to employers; contact between candidates and employers is facilitated by RicRoot.
We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.
We may share limited information with trusted service providers who help us operate the Platform (for example, cloud hosting or SMS/email service providers), strictly for the purpose of providing that service, and under confidentiality obligations. As of the date of this Policy, RicRoot does not use third-party analytics, advertising, or crash-reporting SDKs. If this changes in the future, this Policy will be updated accordingly, and the App's Play Store Data Safety disclosure will be revised to match.
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of RCSL, our users, or the public.
Your data is stored on servers located in India. We retain your personal information for as long as your account remains active, and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your account (see Section 10), we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including access controls, encrypted password storage, and restricted internal access to sensitive fields such as your Aadhaar number. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you have the right to:
To exercise any of these rights, please contact our Grievance Officer using the details in Section 15.
We are in the process of building an in-app account deletion feature. Until this is available, you may request deletion of your RicRoot account and associated personal data by emailing our Grievance Officer at asheesh.bhatnagar@rcspl.net with the subject line "Account Deletion Request", using the email address or phone number registered with your account.
We will process verified deletion requests within 14 business days. Certain information may be retained beyond this period where required for legal, regulatory, or legitimate business record-keeping purposes (for example, fraud prevention or dispute resolution), consistent with Section 8 above.
RicRoot does not currently integrate third-party analytics, advertising, or social media SDKs. Should we introduce such integrations in the future (for example, for analytics or crash reporting), we will update this Policy and our Play Store Data Safety disclosure in advance, and where required, seek your consent.
RicRoot is not directed at, and is not intended for use by, individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will update the "Last Updated" date at the top of this page when changes are made. Material changes will be communicated through the App or via email where appropriate. We encourage you to review this Policy periodically.
In accordance with applicable data protection law, including the Digital Personal Data Protection Act, 2023, we have designated a Grievance Officer to address any questions, concerns, or complaints regarding this Privacy Policy or our data practices.
Grievance Officer: Asheesh Bhatnagar
Company: Riddhi Corporate Services Limited
Email: asheesh.bhatnagar@rcspl.net
This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in India.